The Congressional Management Foundation recently announced
their 2011 Golden Mouse Award winners (PDF), which awards grades to over 600
congressional personal and committee websites.
Member and committee websites were graded by CMF on a 5.0
scale based on ten key metrics: usability of website; timeliness of content;
breadth and depth of information on issues; constituent services and casework
information; promoting accountability to constituents; legislative process
information; district/state information; floor proceedings information;
availability of diverse forms of content; and availability of diverse forms of
content channels.
Senator Mark Begich (D-AK), and Representative Paul Ryan
(R-WI) won top honors for the Senate and House awards respectively, while Rep.
Nancy Pelosi (D-CA) was found to have the best leadership website and the House
Education and Workforce Committee's website won the committee field.
And while it is certainly important to recognize those who
are taking full advantage of the possibilities offered by their public
websites, those sites alone are no longer the main stage of online
communications. When the CMF turned its gaze towards Congressional use of
social media the results were rather striking.
CMF found that platforms like Facebook and Twitter have
exploded in popularity among congressional members in the past two years. In
2009, according to CMF, a mere 21% of Congress had Facebook accounts while only
18% was on Twitter. Just two years later those numbers have jumped to 81% and
71% respectively. That kind of growth is explosive; there is simply no other
way to describe it.
Of course, merely having a presence on social media is not
the same as maintaining that presence. CMF found that 65% of those with a
Twitter account tweeted at least once a week, whereas 73% updated their
Facebook page at least weekly. As CMF is showing, members of Congress are not
just signing up for social media accounts...they are actively embracing the
technology as well.
Among the members of both houses of Congress with
what CMF deemed to be either a "Platinum" or "Gold" level website very few seem
to have a high social media profile. Excluding members of Congressional
leadership, only one member of the House with a highly rated website was among
the top sixty most popular members on Facebook according to OhMyGov Media
Monitoring.
Expanding the scope to Twitter, once again we see only one member
honored by CMF with a "gold" designation among the sixty most followed House
members on Twitter.
Over on the Senate side, the song remains much the same. Only
Senator Mark Udall (D-CO), whose website was rated "gold" by CMF, was among the
top fifty most popular Senators on Facebook. Things were slightly better when
it came to Twitter, with three Senators among the top fifty most followed
honored by CMF.
When it comes to CMF honorees garnering buzz on social
media, we once again see those with great websites not exactly a hot topic of
conversation. Rep. Mike Honda (D-CA) is the fifty-second most mentioned
member of Congress on Twitter, or the most talked about House winner not named
Paul Ryan or Nancy Pelosi. In the Senate, Sen. Lisa Murkowski (R-AK) was the
most tweeted about CMF winner in the Senate. Of course being the forty-fourth
most talked about Senator on Twitter isn't exactly a career defining
accomplishment.
A great website is not of much use to anybody if it isn't
being properly promoted, and there is no better engine for promotion on the web
than social media. Having a cutting edge website is just half of the battle for
these members of Congress; the next step is reaching out to constituents and
driving traffic to their sites. Social media is a key factor in driving that
traffic; the sooner these members realize that, the sooner they will take that
next step in online growth.