
The White House on Facebook
If you want to get on the social media
bandwagon and start communicating via Facebook, the first step is to
decide whether to setup a Page or a Group. However, the similarities
between the two leave many people confused as to which is the best
vehicle
for their needs.
If you look at the professional and
government presence on Facebook today, you will see that the vast
majority
are setup as Pages. This is more than a coincidence; it is driven
by the expanded feature set that Pages include. To see if Pages
are right for your needs, ask yourself the following questions:
How will I get people to visit?
Pages have major advantages
in this category, starting off with the Vanity URL. Instead
of having a long cumbersome URL, Pages allows you to setup a
personalized
URL that will make your page much easier to find and to link to.
Consider how easy it is to remember the URL www.facebook.com/sarahpalin. Furthermore, Pages are indexed by
search engines; meaning when you search for "Facebook Sarah Palin"
had she set it up as a group, you would not see the top result that
you see today. And the cherry on top is the fact that pages are
viewable without logging into Facebook, making them viewable by
non-users.
Do you want statistics on your
visitors?
"Page Insights"
is a feature that Marketing professionals will not be able to live
without,
as it provides data on the demographic and usage of your fan base.
Imagine how useful it is for the organizers at MoveOn.org to be able to see the age and gender of the
people in their Facebook fan base, and then target their message
accordingly.
How do I want it to look?
There is a great degree
of customization available in Pages, including automatic import of
blog feeds, ability to add applications and photo album
organization. While none of these is earth-shattering, the
applications can provide users with a better experience. The White House page has a great example of using applications
with their "Live"
tab which provides fans
the ability to view live video directly from Facebook.
How do I want to communicate?
Without understanding all
the differences, many people choose Groups based solely on the fact
that Groups allow you to send inbox messages to your members.
However, the major limitation of this feature is that your group must
be under 5000 members to do so. While pages do not allow you to
send inbox messages, you are able to send updates which simply appear
in the "updates" section of the user's inbox regardless
of the number of fans you have.
Since Pages seem to have so many
feature
advantages, who are Groups designed for? The simple answer is
that they are the online culmination of the real life "club."
Groups are great for smaller numbers of people, for those who need to
restrict and approve members before allowing them to join and for
people who want to be personally associated with the group.
(Group administrators are identified by name to members; Pages can be
set up anonymously.)
In short, Groups are designed for
people who are looking for
interaction,
collaboration and control. Pages are designed for companies, public
figures and large organizations that are interested in communicating
in a one-to-many format.
Feature differences
between Facebook Pages and Facebook Groups
| Feature |
Pages |
Groups |
|
Automatic Import of Blog Feeds |
√ |
|
| Create
Events |
√ |
√ |
| Customize
with Applications |
√ |
|
| Indexed
by Search Engines |
√ |
|
| Lists
Name of the Admin |
|
√ |
| Page
Insights / Statistics |
√ |
|
| Photo
Album Organization |
√ |
|
| Publish
Stories to News Feed |
√ |
√ |
| Purchase
Ads |
√ |
√ |
| Remove
Members/Fans or Posts |
√ |
√ |
| Approve
Membership |
|
√ |
| Send
Inbox Messages * |
|
√ |
| Targeted
Stream Updates |
√ |
|
| Vanity
URL |
√ |
|
| Viewable
by non-Facebook Users |
√ |
|
| Wall
Communication |
√ |
√ |
| Widget
for outside website |
√ |
|
| |
|
|
| *
Groups can send messages ONLY if membership is less than 5000 users |