In August, OhMyGov reported that the Federal Communications
Commission was looking into a quarrel that had developed between AT&T and
Google. The argument ensued because AT&T and Apple had decided not to allow
Google Voice to run on the iPhone. Two months later, the brouhaha not only
continues, but it has escalated.
The discussion has devolved into a shouting match between
the two mega companies about “net neutrality” and who is adhering to the
principles and who is not. AT&T recently pointed out to the FCC that by
blocking calls in some rural areas Google Voice is not being neutral. This
squeaky wheel complaint squeezed out some grease in the form of an FCC inquiry
into Google Voice’s practices.
Google
contends that its blocking of calls in some rural areas is done to benefit the
consumer. “The reason we restrict calls to certain local phone carriers’
numbers is simple. Not only do they charge exorbitant termination rates for
calls, but they also partner with adult sex chat lines and “free” conference
calling centers to drive higher volumes of traffic.” According to Google they
could not afford to pay these high rates and still keep the application free to
all users.
On Google’s blog,
the company also says it cannot be regulated like AT&T because it is not a
telecommunications company. “Google Voice is a free web application, one
intended to supplement and enhance existing phone lines, not replace them. The
goal of Google Voice is to provide a useful, unified communications tool
(including for, among others, soldiers and the homeless).”
Ma Bell could hardly take that lying down, especially with
the nice touch of mentioning the soldiers and the homeless. In a letter last
Wednesday to the FCC, AT&T
went one better by invoking Benedictine nuns, schools and ambulance services
that are being cruelly served by Google policy. What could be next for these
two – puppies and kittens in peril?
Despite the somewhat maudlin examples brought forth by both
giants, the argument between them is serious business for the FCC. Part of AT&T’s
problem with the current situation is that while they are forced by the FCC to
provide service in those rural areas, Google is exempt. AT&T believes that
Google should be regulated in the same way, and said so in its letter:
“Google Voice is far more than a ‘software’
application. Rather, Google Voice uses telecommunications (supplied by its
wholesale partner Bandwidth.com) to transmit voice calls between end users and
it thus unquestionably constitutes ‘interstate and foreign communications by
wire or radio’ under the Communications Act, placing it squarely in the
Commissions jurisdiction.”
There is a certain amount of hypocrisy here on the part of
AT&T since it’s spent most of its corporate life lobbying against the same
FCC regulations that it is now touting as the only way to bring fairness to the
system. But AT&T still has a point and that is why the FCC is looking into
it. An Open Commission meeting is being held this Thursday, October 22, on
preserving the open Internet with proposed new rules.
No matter what happens, it is certain that all parties
involved know that the current antiquated system of regulating service needs an
overhaul. Writing for Business Week Stephen
Wildstrom points out that “rural termination fees are only one of dozens of
regulatory provisions that may have had a purpose in the past but make no sense
today.” Since Congress appears busy with other things right now it looks like
the FCC is going to have to bring order and fairness to the system.