Dear Bureaupat,

I overheard some people talking about needing to change their myPay login ID and password. Is this true?

Dear myPay,

Yes the rumors at the water cooler are true and you will have yet another login and password to remember. This one though, is the most important as it has to do with your pay.

OhMyGov! was informed by the Defense Finance and Accounting Service (DFAS) that it will implement new myPay access requirements to increase the security of user information later this fall. 

In the past, it was very simple and required you only to remember your social security number and a PIN.

This new change is a little more complex and will require you to establish a new user name (login ID) and password. DFAS states that customized login IDs and passwords will allow you more flexibility and opportunities to increase the security of your personal information. Here's what I can tell you:

• When logging into myPay the first time after implementation of the new security enhancements, you will be allowed to use your existing login ID and PIN and will be prompted to change your login credentials.

• New login IDs will require six to 129 alphanumeric characters that will be unique to one user only. If you attempt to create a login ID that has already been established you will be prompted to create a different login ID. Help screens will contain the login ID requirements.

• You will be required to establish a password to accompany your customized login ID. Passwords must be no less than eight and no more than 15 characters. Help screens will contain the password requirements.

• If you have established a Restricted Access PIN, you will also be prompted to establish a limited access login ID and password using the same requirements.

• Use of the myPay interactive voice response system, which allows telephone access to certain pay information, may still be entered using the Social Security number and myPay PIN.

While this security enhancement is intended to help keep your information secure and prevent unauthorized access to pay accounts, DFAS encourages you to take appropriate actions to keep your login IDs and passwords private. This can include storing them in a lockable and secure place, memorizing them and destroying any written record, and not sharing them with anyone.

Questions regarding this myPay change may be directed to the Centralized Customer Support Unit toll free at 1-888-DFAS411 or 1-888-332-7411, commercial (216) 522-5096, Defense Switching Network (DSN) 580-5096 (7:00 A.M - 6:30 P.M. / Eastern time).

Yours in Gov,

Bureaupat

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