Jack Welch, former CEO of General Electric, once said, “The
essence of competitiveness is liberated when we make people believe that what
they think and do is important — and then gets out of the way while they do
it.” Judging from the early strides taken by his administration, President
Barack Obama appears to be someone who can get behind this sentiment. He and
his chief information officer, Vivek Kundra, are intent on pushing federal
agencies to compete against each other
in putting their information on data.gov.
In an interview this week with Nick Thompson of Wired magazine, Kundra revealed more of the president’s
plans to create transparency in government. Their shared premise is to
democratize data and information by putting it into the public square. “The
default setting of the United States should not be that everything should be
secret and closed,” said Kundra.
One of the paths that they believe will lead them to the
transparency promised land is the Information Technology Dashboard, set to be
available at the end of June on data.gov. This feature will actually allow the
American people to track IT spending by the federal government. On the
Dashboard citizens will be able to follow each agency’s progress on specific IT
projects, including the name of the agency head and CIO, who the prime
contractors for the project are, and their actual success in staying within
estimated costs and scheduling.
There is nothing like exposure when it comes to spurring
performance. Having your name out there adds public accountability and a
certain urgency of purpose. Nobody wants to appear to be pulling up the rear
when it comes to finally getting the federal government ahead of the curve with
technology.
When asked how he intends to encourage agency chiefs and
their CIOs to be creative and innovative in moving forward on improving IT,
Kundra responded jokingly that he is in
charge of the Office of Management and Budget, but then more seriously added that one method he uses
is simply leading
by example. The improvements made by the administration to its own website,
whitehouse.gov, will induce other
agencies to compete in order to keep up with their leader, he believes.
Kundra also heads the CIO Council where he meets regularly
with other agency CIOs to discuss their common vision of data transparency. The
agencies are being asked to provide data that is as close to the “golden”
source as possible—meaning original source. Kundra says that the data
supply chain is too often choked with intermediaries that eventually cloud the
original information. He would also like them to compete with each other in
finding as many formats as possible for presenting data to insure the most
access for the American people.
President Obama and CIO Kundra want to turn around a mindset
of a federal government that as been historically way behind the rest of us
technologically. One of the reasons the feds have always lagged behind, Kundra
explains, is simply the procurement process that they must follow to acquire
new technology. Right now it takes 18 months to 2 years to get the funding for
improving IT in an agency. With the pace of tech innovation today, this puts
agencies a good two years behind before they even start implementation.
Kundra sees an economic argument for improving the federal
government’s use of technology to encourage and enable transparency. He says
that providing the American people with the information will allow
them to spot patterns and find new innovative paths to improving the way
government works. Also, by leveraging technology that already exists, the
government can spend one tenth of what it would have paid using previous
methods.
Creating a competitive and exciting new environment for
federal agencies to tackle their IT issues is a great way to bring about
change. But there are still significant barriers that will have to be overcome.
Change never comes easy—and as readers of OhMyGov! know, many longtime federal
employees and contractors will find it difficult to let go of the old ways of doing
things.
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