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Small Business Administration launches social networking site (kinda)

By Andrew B. Einhorn Mar 19 2009, 09:32 AM

Yesterday, the Small Business Administration announced the launch of a new Web initiative – http://Community.Business.gov – a government-sponsored online community built for small businesses.

The objective was to "provide small business owners, bloggers, and the government with a place to discuss and share information about starting and running a successful business." A self-professed extension of Business.gov that combines discussion forums, blogs, and an idea exchange, the site falls well short of the social networks we're all accustomed to today. While a good idea, the technology deployed is little more than a clunky forum more reminiscent of Web 1.0 than Web 2.0.  

That being said, patient browsers may still find a wealth of useful information about starting and running a small business with Uncle Sam's help. Eavesdropping on one conversation between aspiring government contractors demonstrated the power of information sharing, even in such a basic platform, as one firm learned the rules of becoming a veteran-owned small business from the other.

“Over the past year, we have significantly expanded our efforts to engage with small business owners, by giving them easy access to the information they need to run their business,” said Nancy Sternberg, program manager of Business Gateway. “The launch of the Business.gov Community represents a new milestone. Through the application of Web 2.0 technologies, we hope to unite small business owners, industry experts and government, and take the program to a new level of collaborative knowledge-sharing and insight.”

In the coming months, SBA intends to expand the Business.gov Community with additional features that address the interests of users and provide more interaction with SBA employees that really do participate in the online conversations - and believe it or not, they are very helpful.

 

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Read More: Commerce (DOC), Business And Economy, Gov 2.0, Others

 
 
 
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COMMENT

Jay
March 19, 2009 12:14 PM

You have to give them credit for creating an open forum even if it might not entirely be social networking. I haven't seen anything like this in the government. Most agencies still rely on e-mail support and call centers, and if they do allow public interaction on the web, the forums and blogs are managed in a draconian fashion that you'd expect from the government. This business community seems to be a departure that which is refreshing.

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