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Macbook Air Creates Confusion at TSA

We recently ran across a funny blog about one traveler's difficulties getting his brand new MacBook Air - the latest "I have to touch it" electronics toy from Apple - through and Airport screening checkpoint.  Apparently, only one Transportation Security Agent knew what the heavily advertised MacBook Air - the world's thinnest laptop computer - was.  But the confusion created by the laptop caused the unlucky traveler to miss his flight.  Lucky for us, he was nice enough to include the story in his blog for our entertainment. 

Steve Jobs Displays the MacBook Air

Below is an excerpt describing the ordeal.

I'm standing, watching my laptop on the table, listening to security clucking just behind me. "There's no drive," one says. "And no ports on the back. It has a couple of lines where the drive should be," she continues.

A younger agent, joins the crew. I must now be occupying ten, perhaps twenty, percent of the security force. At this checkpoint anyway. There are three score more at the other five checkpoints. The new arrival looks at the printouts from x-ray, looks at my laptop sitting small and alone. He tells the others that it is a real laptop, not a "device". That it has a solid-state drive instead of a hard disc. They don't know what he means. He tries again, "Instead of a spinning disc, it keeps everything in flash memory." Still no good. "Like the memory card in a digital camera." He points to the x-ray, "Here. That's what it uses instead of a hard drive."

The senior agent hasn't been trained for technological change. New products on the market? They haven't been TSA approved. Probably shouldn't be permitted. He requires me to open the "device" and run a program. I do, and despite his inclination, the lead agent decides to release me and my troublesome laptop.  My flight is long gone now, so I head for the service center to get rebooked.

Behind me, I hear the younger agent, perhaps not realizing that even the TSA must obey TSA rules, repeating himself.

"It's a MacBook Air."

 


Published Mar 10 2008, 11:54 AM by Andrew B. Einhorn |  Email |  Print



Comments

Macbook Hard Drive Change ♦ Apple MacBook and MacBook Pro News said:

[...] an interesting post was made today on this site [...]...

July 27, 2008 8:27 PM

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